COVID-19 has caused an unprecedented disruption in education worldwide, resulting in much greater reliance on technology; however, educators need to be aware of technologies' strengths and limitations.


Changes and disruptions within education since COVID-19 have prompted new and critical conversations about the role of technology, access to its benefits, and all the ways that education relies on human connection. Shantanu Sinha researched what worked and what didn’t in remote and hybrid learning (a combination of in-person and online processes), and in this article, Shantanu makes the following points:

  • Teachers are ingenious at finding ways to support students from a distance.
  • Access to resources and technology differs widely. 
  • Distance learning was more immersive with new ways to support it with a broader range of resources and strategies that should help to enable student success and wellbeing. 
  • There is no substitute for person to person human connection.
  • As people and organisations rely on technology, innovations will emerge, including new machine learning applications and tools for working in the cloud.
  • We are all affected by education changes, whether through professional development, developing courses for others or supporting homeschooling. 
  • Understanding technologies limitations, as well as its potential, should help in achieving successful learning outcomes.