BLUF

Communication is one of the most important skills we can have—both for work and for successful relationships. The author of this article outlines what he considers are the five key areas to get communication right.

Summary

This article by Mike Jennings, writing for TechRadar, lists the following five points:
  1. Clarity of speech. When you speak, choose words that express yourself clearly.
  2. Emotional intelligence. If you use empathy in your communication, you’ll be able to better understand other people’s reactions and feelings.
  3. Listening properly. It’s not enough to be a good talker—you need to be a good listener, too.
  4. Body language is critical. More than half of all human communication relies on body language.
Diplomatic solutions. No matter how hard we try, disputes and problems are going to occur. Keep calm and remember the rest of your communication skills.

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