BLUF
Improving emotional intelligence helps leaders build stronger relationships, manage stress, and create more productive and positive work environments—boosting both individual and team success.Summary
- Emotional intelligence is valued above IQ in leadership.
- Identify stressors and understand their root causes.
- Optimism fosters psychological health and work performance.
- Balance empathy with assertiveness in conflict management.
- Emotionally intelligent people focus on what they can control.
