BLUF

Calling someone or a workplace toxic is common and an offhanded use of a very strong and potentially harmful label. Most toxic labels are underpinned by behaviours like poor communication, hurt feelings, conflicts, and unreasonable expectations.
Learning Outcomes:
  • Define toxicity in the workplace
  • Acknowledge the issues in labelling people or workplaces toxic
  • Develop resilience strategies for dealing with conflict situations in the workplace 

References