Managers direct team members to complete tasks, while leaders encourage their staff and help them gain ownership and understanding. Leaders also create a culture of accountability and empower their staff. Understanding when and how to use each approach is important.


David Finkel writing in Inc Australia, makes the following points:
  • When a leader gets a team member to do a task, they do it because they feel it’s the right thing to do.
  • They feel that what they do matters, which is empowering.
  • A leader stretches their best people to grow and succeed in new areas.


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