Managers direct team members to complete tasks, while leaders encourage their staff and help them gain ownership and understanding. Leaders also create a culture of accountability and empower their staff. Understanding when and how to use each approach is important.
- When a leader gets a team member to do a task, they do it because they feel it’s the right thing to do.
- They feel that what they do matters, which is empowering.
- A leader stretches their best people to grow and succeed in new areas.
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