Leadership

TED TALK: How to lead in a crisis

6 min Source: Technology, Entertainment, Design (TED) Amy C. Edmonson | October 2020
PME All levels

BLUF

In times of crisis, effective leaders prioritise transparency, humility, fast action, consistent values and shared power. They adapt to uncertainty by focusing on communication and purpose rather than pretending to have all the answers.

Summary

KEY POINTS:
  1. Communicate frequently and with transparency, even without complete information.
  2. Act with urgency despite uncertainty; inaction can create instability.
  3. Maintain purpose and values as guiding principles during a crises.
  4. Share responsibility to foster innovation and collective problem-solving. 
REFERENCES
WATCH TED TALK: How to lead in a crisis