I’ve studied thousands of people who are good at making small talk—here’s what they do differently

Summary

1. Craft deep, value-driven questions.
2. Stimulate thoughtful responses.
3. Reframe for deeper insights.
4. Use follow-ups to show you are istening.

References

• Media Check: CNBC - Media Bias Fact Check  (HIGH CREDIBILITY)
• Collections |The Runway (airforce.gov.au)
• RAAF RUNWAY: RATIONALE, GUIDELINES, LEARNING OUTCOMES, ETC