BLUF
Accountability can be blocked when people hide their mistakes because they are shamed by them. Owning our mistakes, flaws, and transgressions is not easy, but managers can help subordinates through greater self-awareness and support.Learning outcomes:
- Describe the psychology underpinning shame
- Describe how feelings of shame affects accountability
- Describe how to reduce shame and become more accountable
- Develop strategies to assist subordinates become accountable
