BLUF
Optus’s data breach has created enormous costs for individuals and other businesses—some commentators think Optus needs to compensate those customers who have had their data compromised.Summary
Leigh Tonkin writing in ABC News, makes the following points:
- Despite being a telecommunications company, Optus has struggled to explain to customers who are affected and how.
- The breach was announced through a press release on the National Day of Mourning for the Queen.
- Releasing bad news on a day when another event dominates the news is a classic strategy when you want to avoid too much media scrutiny.
- Licensing authorities and the passport office will be inundated with unforeseen replacement requests.
- The 100-point identification system has been undermined, making banks extra vigilant for years.
References
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References from the Web:
- OCT 2022 What you should do to protect yourself after Optus data breach-ABC News
- OCT 2022 Australia updates law to protect data after Optus hack-Techxplore
