BLUF

One of the critical challenges for leaders in today's internet-connected world is to remain tuned in to their team members' thoughts, problems, needs and motivation levels.

Summary

This article by Tomas Chamorro-Premuzic, writing for Fast Company, makes the following points:
  • Create Psychological Safety
  • Meet People Where They Are. 
  • Be aware of personal preferences regarding where to meet.
  • Ask Meaningful Questions, and Listen: Go beyond superficial chitchat and ask people how they feel.
  • Act on Feedback to incentivise your team.
  • Make use of management and leadership tools.

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