Frustrated by the he said she said? Here’s how to improve your communication skills

Summary

Journalist Hannah Kingston argues that by being proactive, and applying the following suggestions, you can become a better communicator:

1. First, you have to learn how to listen.
2. Avoid long emails—call instead.
3. Don’t be afraid to ask questions.
4. If you are running a meeting, then produce and follow an agenda.
5. Take action notes and send them out to attendees.
6. Be concise.
7. Deliver your ideas in a logical sequence.
8. Maintain a task board so that everybody can see what they have to do.
9. Let people know if they are good or bad communicators.
10. Be willing to give and receive feedback.