BLUF
Most people seem to have a preference for speaking, over listening. This article explains why it’s so important to cut back on speaking and increase the time we spend listening.Summary
KEY POINTS:
- Use the 43:57 rule. A study found that the perfect ratio of talking versus listening was 43 per cent to 57 per cent, respectively.
- Practice attentive listening because most people aren’t that good at it.
- Asking questions is a great way to learn about the other person and what they want.