BLUF
Analysts predict that generative AI will have a massive impact on productivity across multiple business functions. Leaders need to start asking how AI can improve their current business strategy.Summary
KEY POINTS:
- AI can help customer teams create responsive, tailored experiences, with less effort.
- Humans are still an essential part of the process, but AI helps provide a kick-start.
- Chatbots can answer questions more efficiently than a support desk person.
- AI can now do everything from creating slide-presentation images, to drafting website content.
