BLUF

Managers with sophisticated technology are increasingly monitoring employees, however research suggests that surveillance is not boosting productivity

Summary

  1. Managers can track everything from sent emails to keyboard strokes
  2. Monitoring is exacerbating stress, eroding trust, and hampering performance
  3. Monitored employees are less productive and more likely to engage in immoral behaviour 
  4. Managers should aim to cultivate a culture of trust, mutual respect, and autonomy. 
READ: Is surveillance sabotaging worker productivity?

References