BLUF
Tone and timing can turn a solid point into a failed interaction—or vice versa. This article explains how mastering these two variables strengthens communication, builds trust, and avoids unnecessary conflict.Learning Outcomes.
- Improve command and peer communication through awareness of emotional delivery.
- Practise situational timing when giving orders, feedback, or addressing concerns.
- De-escalate tense interactions by adjusting voice, body language, and context sensitivity.
