BLUF
Managers with sophisticated technology are increasingly monitoring employees, however research suggests that surveillance is not boosting productivitySummary
- Managers can track everything from sent emails to keyboard strokes
- Monitoring is exacerbating stress, eroding trust, and hampering performance
- Monitored employees are less productive and more likely to engage in immoral behaviour
- Managers should aim to cultivate a culture of trust, mutual respect, and autonomy.
