BLUF
Regardless of external stresses, business leaders must still deliver on goals and outcomes. But how does a manager address their employee's concerns during uncertain times?Summary
This article by Jan Bruce, writing for Forbes Magazine, makes the following points:
- Leaders must recognize that non-business-related thoughts and emotions arise during business hours.
- Expand public conversations to topics beyond the business of the day. In doing so, we provide opportunities for people to share concerns, and, in the process, we build trust.
- Candid conversations help us tackle challenges and stay focused. It’s not the only answer; it is one avenue to making resilience a collective endeavour.
- Resilient people are more likely to push on and appreciate whatever is going right, despite adversity.
References
Recent Runway Posts related to this topic:
References from the Web:
- JAN 2021 7 Strategies to Build a More Resilient Team—HBR
- MAR 2022 Why prioritizing employees can unlock organizational resilience—Deloitte