It’s OK for people to cry at work. Here’s how you can respond as a colleague or manager

BLUF

Crying often makes people uncomfortable—and frequently takes place at work. Crying can be symptomatic of deeper issues that need intervention. Managers can apply strategies to regulate the discomfort with this natural condition.

Learning outcomes:

• Describe some of the reasons why people cry at work
• Understand that people crying at work is not unusual
• Develop strategies to control individual emotions associated with crying at work
• Develop strategies to manage personnel crying at work