What leaders say is important, but the impact of your communication is also influenced by a subtle yet powerful set of nonverbal cues—body language.
This article by Carol Kinsey Goman, writing for Forbes, makes the following points:
- People express emotions, motives, and attitudes through facial expressions, posture, gestures and tone of voice.
- New leaders need to be aware of their body language and how it’s likely to be interpreted.
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