The article discusses the challenges facing organizational leaders in today's ever-changing business environment and suggests focusing on customer and employee needs, redefining value, adapting to technology, and implementing common success factors to prepare for the future.


This article by Richard Chiumento, writing for Forbes, makes the following points:
  • 84% of leaders believe integrating ethics and values into decision-making will provide a competitive advantage.
  • Leaders must understand the opportunities associated with ongoing technological advances such as digitalization, AI and Chatbots.
  • To build an innovation culture, leaders must develop:  creative spacesnetworks focussed on the future, and team and individual knowledge and skills.


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