BLUF

This article discusses how emotional intelligence can provide a significant advantage in helping us to control our emotions.

Summary

In this article, psychologist Helen Brown explores Emotional Intelligence (also known as EQ or EI) and discusses ways to improve it. Brown notes that many people have an intuitive idea of what EQ is and that academics find EQ 'a notoriously tricky construct on which to reach agreement. Brown discusses three components and theories of EQ, including:
  1. Mayer and Salovey's integrative emotional intelligence model
  2. Bar-On's model of social and emotional intelligence
  3. Daniel Goleman's theory of EQ.
Brown also refers to Margaret Andrews—an instructor in EQ in leadership—who claims there are three steps to improving one's EQ:
  1. Recognise and name your emotions
  2. Ask for feedback (even though it might make you cringe)
  3. Read literature (to deepen your understanding and boost awareness).
Brown says studies show high EQ levels associated with the ability, among other things, to manage our emotions, improve decision making and help us in dealing with stress.