BLUF

Shadow AI is when staff bolt AI tools onto their work systems to make life easier, unbeknown to management.

Summary

KEY POINTS:
  1. Shadow AI is typically being embraced by staff looking to improve process efficiency.
  2. Unfortunately, it can open organisations up to cybersecurity and data privacy issues.
  3. Sensitive information can be ‘scraped’ while the technology is running in the background.

References