Consider Your Email Style

Summary

1. Workplace culture is shifting towards informality.
2. Younger workers prefer casual language, older ones formal.
3. Use formal language when uncertain.
4. Email communication effectiveness relies on recognising language differences.
5. Email etiquette depends on the social context and age.

References

• MEDIA CHECK: Psychology Today - Media Bias/Fact Check (HIGH CREDIBILITY)
• Collections |The Runway (airforce.gov.au)
• ADDITIONAL READING RAAF RUNWAY (PME)
• RAAF RUNWAY: RATIONALE, GUIDELINES, LEARNING OUTCOMES, ETC