Information, data, and intellectual capital drive the knowledge economy; however, effectively utilising and leveraging knowledge and intellectual capital to maximise organisational value is a constant challenge for management.


  • Applying the wisdom from past mistakes in management, Robin Camarote  writing for Inc-Magazine, notes that to operate effectively in the knowledge economy, good managers need to:
  • Connect to and support team members.
  • Avoid being too light—or heavy-handed when giving feedback.
  • Explain the rationale for decisions.
  • Always keep a promise.
  • Set realistic goals.


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