Skip to main content Mobile menu button Mobile search button
The Runway Air Force Logo
  • ADELE
  • Help
  • Request membership
  • Log in
Home
Articles (2805) Collections Topics
Runway Flix (117) Archive (1764)
Search
Search
Close
Communication & Cognition

Here’s How Smart People Use the Empathy Rule to Make Sure Their Emails Get Read

Minda Zetlin
12 November 2023
9 min
PME All levels

BLUF

Using empathy in emails can boost reader engagement and positive responses.

Summary

KEY POINTS:
  1. Conciseness: Be brief and clear.
  2. Benefit: Show how the email helps the recipient.
  3. Introduction: Use a relevant signature.
  4. Subject Line: State purpose and connection.
READ: Here’s How Smart People Use the Empathy Rule to Make Sure Their Emails Get Read

References

  • Media Check: Inc. Magazine Media Bias/Fact Check (HIGH CREDIBILITY)
  • Collections |The Runway (airforce.gov.au)
  • ADDITIONAL READING RAAF RUNWAY (PME)
  • RAAF RUNWAY: RATIONALE, GUIDELINES, LEARNING OUTCOMES, ETC
 

Related articles

2 Nov 2025
Communication & Cognition

Why It’s So Hard to Take a Break—Even When We Know We Should

4 minutes
24 Jun 2025
Communication & Cognition

What Alexander Bublik’s Tears Reveal About Resilience

8 minutes
6 Jul 2024
Communication & Cognition

How ancient Greek speaking skills can supercharge your presentations

9 minutes
21 Jan 2025
Communication & Cognition

Manifesting Your Goals From a Critical Thinking Standpoint

6 minutes
Stay in the loop
  • ADELE
  • Twitter
  • Linkedin
  • About
  • Contribute
  • Privacy
  • Acceptable Use Policy
  • Strategic Partner – Interserv

Aboriginal and Torres Strait Islander people should be aware that images and names of deceased persons may appear on this website

  • Help
  • Request membership
  • Login
  • Home
  • Articles (2805)
  • Collections (35)
  • Topics
  • Runway Flix (117)
  • Archive (1764)
  • Events
  • Wirraway (ADELE)
  • Search