BLUF

Emotional Intelligence (EQ) can define good management and there are traits you can identify to determine if your boss has it.

Summary

KEY POINTS
  1. EQ in managers are essentially people skills, empathy and emotional stability.
  2. Effective managers with EQ tend to be consistent, good observers and judges of other people’s character, and calm under pressure.
  3. EQ can be developed through personality assessment tests and seeking and applying feedback.

References