BLUF
Research shows kindness improves trust, performance, and resilience in teams. Leaders who demonstrate empathy and compassion foster stronger relationships, higher morale, and better outcomes, especially in high-pressure, complex work environments.Learning Outcomes:
- Recognise kindness as a critical leadership competency.
- Apply empathy to strengthen cohesion and mutual trust in units.
- Foster an organisational culture that supports morale and resilience.
