BLUF
The author argues that effective communication is an essential skill for every leader. But even the most emotionally intelligent leaders can fail to communicate under pressure.Summary
This article by Amy Blaschka, writing for Forbes, makes the following three points:
- Does this need to be said? Before you open your mouth or fire off that email, consider if what you’re about to say is a crucial bit of communication, your opinion, or a knee-jerk defensive reaction.
- Does this need to be said by me? Once you’ve established that something needs to be said, the next step is to ask yourself whether that message should come from you.
- Does this need to be said by me now? Even if this is something that needs to be said by you, right now may not be the best time—especially in an emotionally-charged situation.
References
Recent Runway Posts related to this topic:
- Stop saying ‘I’m sorry’ at work—and use these 3 phrases instead, says Wharton psychologist | The Runway (airforce.gov.au)
- Five vital communication skills you need to master to succeed in life | The Runway (airforce.gov.au)
References from the Web:
- OCT 2020 Eight ways to vastly improve your communication skills—The Mandarin
- APR 2021 Effective strategies to improve your communication skills—BetterUp
- JUN 2022 How to Improve Your Communication Skills: 3 Strategies to Try at Work—Grammarly
Source Information:
- Article Source: Forbes
- Media Check: Forbes - Media Bias Fact Check (mediabiasfactcheck.com)
- RAAF RUNWAY: RATIONALE, GUIDELINES, LEARNING OUTCOMES, ETC |